I completely agree with you coz twice i had Airtel postpaid connection and both the time i cud not bear it for more that three months.
Ive had postpaid connections of three other companies with whom i never had any problems but Airtel got on my nerves both the times.
I always suggest people who ask me, to not to have Airtel connection ever.

Think more than 10 times if you are going to take a post-paid connection of any of the available service providers. You will be finished in just 2-3 bills even if you don't make many calls. If your phone bill is more than 10k, you won't get idea how much you have paid in false billing. And one important thing, if you ask them to disconnect the connection, they will take more than one or two months to actually disconnect the number and you would get more than three continuous bills even when you are not use the number. You may get a notice from a court to pay the bill including the charges of advocate in the service of the company. So, think more than 10 times...

:) it seems you have written your experience of taking a post-paid connection of cellular service providers. It happened with me also and the executive tried to abused me over phone when I said I won't pay the false bill. Reliance is the best among all .

You bet! Same thing happened with me and my AirTel post paid connection. I was so disgruntled with the services that I had to discontinue it. It all started when I wanted to migrate from my Net on Phone to Mobile Office. On my request they discontinued the NOP services because having it along with MO would be superfluous. They also sent me my MO settings via SMS that I saved. But that was not activated from the server side and I kept on calling them again and again and they kept on passing me to the tech department.

Then I had a conference call with the customer care whose computer showed that it was active and the tech guy who said it was not active. The 45 min 3-way conversation ended in no result when the tech guy disconnected saying that they have not got a request for activation that I already sent through the automated activation SMS and also requested the customer care to activate it when I couldn’t access the service.

Now the bill came and I was billed the insane Rs 499 for the MO service that was never activated. The customer care assured me that it will be adjusted in the next month’s bill. I continued for 3 months this way. Then I finally stopped paying the bills altogether (oh! by then they stopped sending me hard copies of the bill without any reason). This prompted them to call me up and I sang the same old song about my MO service and the bills. I was more interested in getting the service started than getting my money back. They couldn’t do anything. Finally, they disconnected my phone when the bill was quite substantial. I told them over the phone that unless all my previous grievances are addressed to, they can forget getting any payment from my side. They even tried to send a legal notice to me that I never received and turned the postman away. Since then, I have subscribed to Idea pre-paid. For the first few months I was spammed like anything till I knew about the DND thing and activated it.

There are a few problems with AirTel’s net services. You cannot use the Gmail app if you are a Delhi subscriber. Maybe they have blocked it to promote their Blackberry services. I am not too sure about it. Now with Idea I can use not only my Gmail app, but also the Google Talk app along with many other web services apps. I am not really happy with having a pre-paid connection, but at least I am keeping sane.

Much cry little wool will be too hard a parody, but somewhere close to it, I must add. Airtel is exploiting its overall network hegemony in HP, but that is certainly not the issue to wry… perhaps that’s what you call as business. And hereby, putting aside the high rate issue, I’d certainly bring company’s behavior to fore and that makes me frown all the time whenever the very thought comes to me. The customer care representatives are the real genii when it comes to behavior. They make phone calls to the customers and more often than not, irrespective of customer saying no to any plan whatsoever they offer, they start services in order to maintain their conversion rate. Here in Shimla, in comparison to other states, the behavior is too hard and deceptive with the gullible people of the state and irony becomes even more gruesome when the people of HP do it. Call center norms are hardly followed here. Being the part of BPO for one good year, I can say that the outsourcing guys here in Shimla don’t know even how to pitch to a customer – no greetings, no introduction, no… leave it list will go on and on. So, what I mean by writing this is, somewhere there is a need for the company administration to improve behavior with the customer, rest will follow, but when??? Just waiting for that change here in the same complex form where all these things are implicated.

Airtel IS REALLY getting down the drains recently I had shifted to prepaid from postpaid only coz of their weird tariff norms n now m planning to switch the connection from Airtel itself.

Earnest request to people who are planning to take a new connection please please please do not go in for Airtel, it sucks big time!